Frequently Asked Questions
Everything you need to know about your Nestig experience.
What is your shipping policy?
We offer free standard shipping on all orders over $150. For smaller orders, a flat rate is calculated at checkout. Orders typically process within 2-3 business days.
How do I return or exchange an item?
We accept returns and exchanges within 30 days of delivery. Items must be in their original, unworn condition with tags attached. Return shipping is free for all domestic exchanges.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal. We also offer interest-free installments through Afterpay.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for personalized advice.
Where are your garments manufactured?
We pride ourselves on ethical production. Our garments are manufactured in certified factories that prioritize fair wages and sustainable practices, ensuring high-quality craftsmanship in every piece.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress in real-time.